Support

How can we help?

Email support@tapcount.art and a person will reply, usually within two days. Most answers are below.

How do I count a row?

Tap anywhere on the screen. The whole screen is the button. Each tap adds one row and is saved immediately.

How do I undo a tap?

Swipe left on the counter to take a row back. Swipe right to put it back.

How do I set a repeat?

Tap Add a repeat counter at the bottom of the screen and pick a length, like 8 rows. Tap Count then shows your row inside the repeat, starts over on its own at the end of each one, and counts the repeats you have finished. Tap the repeat at the bottom to change it, or choose Turn off repeats.

How do I reset or change a count?

Tap the counter name at the top, then the three dots next to a counter, to change it, reset it to 0 or delete it. Reset and delete each need a second tap, so nothing is lost by accident.

My taps are not counting.

Tap lock may be on. Touch and hold the lock button at the top of the counter to unlock it.

How do I restore my purchase on a new device?

Open Settings in Tap Count (the sliders button at the top right) and tap Restore purchase, signed in with the same Apple ID you bought with. With Family Sharing on, family members get the unlock too.

How do I add a widget?

Widgets come with the one-time unlock. Touch and hold your Home Screen or Lock Screen, tap Edit, then Add Widget, and choose Tap Count. Tap +1 on the widget to count a row without opening the app.

How do I get a refund?

Refunds are handled by Apple. Visit reportaproblem.apple.com and choose Tap Count.